Skip to terms content
CREATORSIFT LEGAL CENTRE

Clear terms for using CreatorSift.

Understand the rules for account registration, public social profile analysis, subscription plans, AI summaries, email alerts, and the responsible use of the CreatorSift platform.

Download Terms PDF
Effective Date[INSERT EFFECTIVE DATE]
Last Updated[INSERT LAST UPDATED DATE]
Version1.0
JurisdictionIndia

Terms at a glance

This quick summary helps explain the Terms but does not replace the binding full-length agreement below.

Use CreatorSift responsibly

Analyze supported public profiles without bypassing security, accessing private records, or violating platform bounds.

Know what the data means

Public statistics, computed metric values, and AIinsights are categories of research data, not final advice.

Control your subscription

Review auto-renewal parameters, upgrades, downgrades, proration, and cancel limits before payment.

Keep ownership clear

CreatorSift owns the proprietary software. Content creators retain all property rights in their media content.

Key Commercial Terms Summary

Minimum Age18 years
Data AnalyzedSupported public social data
SubscriptionsAutomatically renew
CancellationAvailable in Account settings
AI InsightsInformational (may contain errors)
Governing LawIndia

Agreement to the Terms

This Terms of Service is a binding legal agreement between you and [INSERT REGISTERED LEGAL ENTITY] governing your access to and use of CreatorSift.

  • By checking the 'I Agree' box during user registration or checkout, or by accessing our platform, dashboards, or reports, you express your full agreement to these Terms.
  • These Terms incorporate by reference our Privacy Policy, Acceptable Use Policy, and Refund and Cancellation Policy.
  • If you are registering an account on behalf of a company, agency, or other legal entity, you represent and warrant that you possess the necessary legal authority to bind that entity to these Terms.

Company information

CreatorSift is operated under the following corporate registration details:

  • Legal Entity: [INSERT REGISTERED LEGAL ENTITY]
  • Registered Corporate Address: [INSERT REGISTERED BUSINESS ADDRESS]
  • Primary Legal Contact Email: [INSERT LEGAL EMAIL]
  • Support Service Contact Email: [INSERT SUPPORT EMAIL]
  • Billing Coordinator Email: [INSERT BILLING EMAIL]
  • Note: Real business identification numbers and corporate details will be inserted upon official legal review before deployment to production.

Eligibility

To register an account and interact with the service, you must satisfy these conditions:

  • You must be at least 18 years of age (or the minimum legal age of majority in your jurisdiction to enter into a binding contract).
  • You must have full legal capacity to enter into this contract.
  • You must provide accurate, complete, and updated identity details. Impersonation of other individuals or businesses is strictly prohibited.
  • You represent that you are not subject to trade sanctions or legally barred from using internet SaaS platforms under the laws of India, the United States, or other relevant jurisdictions.

CreatorSift services

CreatorSift provides public creator-profile analysis, metric calculations, historical snapshots, competitor comparisons, and AI-generated insights.

  • Feature availability is determined strictly by your active subscription plan. Feature scopes may differ across different platforms (e.g. YouTube vs. Instagram).
  • We may from time to time offer experimental, beta, or pre-release features. These are provided 'AS IS' for testing purposes, carry no SLA, and may be modified or withdrawn at our sole discretion.
  • We reserve the right to change or withdraw any part of the service at any time. We do not guarantee permanent integration paths if third-party platforms modify their APIs or webpage layouts.

Accounts and security

You are responsible for protecting your account credentials and managing security details:

  • You must select a strong, secure password and prevent unauthorized disclosure of your credentials.
  • You are fully responsible for all activities occurring under your account, unless unauthorized access is directly caused by a security failure on our part.
  • You must immediately report any suspected security breach or unauthorized access to our support desk.
  • CreatorSift reserves the right to terminate active sessions, require password resets, or enforce multi-factor authentication (MFA) to safeguard account environments.

Workspaces and teams

CreatorSift allows users to create collaborative team workspaces:

  • The creator of the workspace acts as the Owner and holds full authority over team member invites, seats, permissions, and billing.
  • Workspace Owners are solely responsible for verifying the email addresses and roles of invitees.
  • If a workspace member is removed, their access is terminated immediately, but the Owner retains ownership of all data logs and profiles generated by that member within the workspace.
  • Seat limits and sharing rules are enforced based on your subscription tier.

Public social-media data

CreatorSift calculates reports based on publicly visible webpage source data and official API responses.

  • Data Delay: Public statistics can carry processing delays and platform sync lags. Historical curves are estimates and do not guarantee real-time updates.
  • No Security Bypass: We do not log in to private creator accounts, decrypt metadata, or bypass security screens.
  • Correction & Removal: If you are the legal owner of an analyzed public page, you can request its correction or suppression from our lookup indexes.
  • Retention Limits: Wiping a profile handle from CreatorSift does not delete it from the parent network. You must modify your privacy settings on the original platform to prevent future scraping.

Acceptable use

You must comply with our Acceptable Use Policy matrix. Below are the key boundaries:

Allowed Platform Usage

  • Analyzing public creator stats for market research
  • Comparing engagement metrics of different channels
  • Tracking public video uploads of competitor brands
  • Downloading report summaries for internal or client-facing slide decks
  • Using AI-generated hook and tone classifications for content brainstorming

Prohibited Platform Usage

  • Attempting to bypass security systems, rate limiters, or firewalls
  • Scraping or harvesting personal data (PII) of social media users
  • Using the tool to harass, dox, or monitor individuals unlawfully
  • Exploiting bugs or system vulnerabilities to bypass plan usage limits
  • Uploading malware, scrapers, or scripts to disrupt our hosting infrastructure
  • Reverse engineering the frontend or backend application code
  • Reselling subscription access without prior written authorization
  • Employing headless scrapers to load dashboard analytics pages programmatically

Plans and usage limits

Your usage of CreatorSift is bounded by the following tier-specific limits:

Usage Feature LimitStarter PlanPro PlanEnterprise Plan
Monitored Profiles550Custom / Unlimited
Posts Scraped / Profile30100500+
AI Classifications10 / month500 / monthCustom
Dashboard Team Seats1 (Personal)5 SeatsUnlimited
Data Snapshots History30 days12 monthsUnlimited
Report Exports (PDF/CSV)10 / monthUnlimitedUnlimited

Subscriptions and billing

Payments are processed securely via our payment gateways. The workflow is as follows:

  • Pricing: Subscriptions are billed in advance based on the stated price, currency, and applicable regional taxes.
  • Auto-Renewal: Subscriptions automatically renew at the end of each billing cycle unless cancelled before the renewal date.
  • Failed Payments: If a payment fails, a grace period of 7 days will be applied before workspace features are throttled.

CreatorSift Subscription Billing Journey

1
Step 1

Select your plan and billing frequency (monthly or annual).

2
Step 2

Confirm pricing, tax calculations, and renewal terms before payment.

3
Step 3

Authorize transaction via our secure payment processor.

4
Step 4

Access dashboards instantly upon transaction approval.

5
Step 5

Manage, upgrade, or cancel your renewal plan under Billing settings.

Trials and promotions

We may offer promotional trials from time to time:

  • Trial Length: Typical trial duration is 7 days, unless specified otherwise.
  • Auto-Conversion: Trials may require payment details and will automatically convert into a paid subscription unless cancelled before the trial period expires.
  • Promotions: Promo codes are limited to one per customer and cannot be combined or transferred.

Cancellation and refunds

You can cancel your subscription renewal at any time:

  • Effect of Cancellation: Cancellation stops future automatic renewals. You will retain access to your plan until the end of your current paid billing cycle.
  • No Partial Refunds: We do not issue partial refunds for unused days within a billing period, except where required by local consumer protection laws.
  • Chargebacks: Initiating an unauthorized chargeback will result in immediate account suspension pending dispute resolution.

Email alerts

You can configure CreatorSift to email you performance alerts:

  • We send transactional emails (billing, security alerts) and feature updates.
  • Creator upload alerts are sent on a best-effort basis; delivery speeds depend on platform scraping intervals and email filters.
  • You can configure alert frequencies or unsubscribe from newsletters in your notification settings.

AI-generated outputs

Our platform uses AI to automatically classify content captions, detect tones, and identify hooks.

AI Output Terms & Guidelines

Our platform uses AI to automatically classify content captions, detect tones, and identify hooks.

Mandatory Human Review

AI-generated insights may be inaccurate. All tone, hook, and content analysis reports must be independently verified by team managers.

  • 1Accuracy Disclaimer: AI-generated classifications are estimates. They are informational and should not be the sole basis for business decisions.
  • 2No Virality Guarantees: AI insights do not guarantee video performance, views, or revenue scaling.
  • 3Ownership: You own your workspace reports. Model outputs are generic and similar insights may be displayed for other users querying matching public posts.

Analytics limitations

CreatorSift calculations are based on public metadata. You must understand our analytical boundaries:

  • Platform Discrepancies: Different social platforms define metrics differently (e.g. YouTube views vs. Instagram video plays).
  • Historical snapshots reflect metric states captured at specific points in time. We cannot retroactively capture missing intervals.
  • Cross-platform comparison index values are directional indicators rather than absolute performance comparisons.

Reports and exports

CreatorSift reports (PDF/CSV) are generated based on active cached metrics:

  • Reports reflect the metric state at the time of download and will become outdated as public platforms update.
  • White-label PDF exports are permitted only on Pro and Enterprise tiers. Reselling raw database exports is prohibited.
  • Agencies are fully responsible for the accuracy of reports shared with their clients.

Third-party platforms and services

CreatorSift coordinates with third-party systems to deliver analytics:

  • We rely on social media platforms, payment gateways (Stripe/Razorpay), and hosting vendors.
  • We are an independent SaaS. CreatorSift is not endorsed by, affiliated with, or sponsored by YouTube, Meta, or Instagram.
  • We are not liable for outages, API policy shifts, or account restrictions imposed on you by those third-party networks.

Intellectual property

All rights, titles, and interests in the CreatorSift software are owned exclusively by us:

  • We grant you a limited, non-transferable, revocable licence to access the dashboard for your internal operations.
  • Third-party creator videos, thumbnails, and captions remain the property of their respective original owners.
  • We respect copyrights. If you find copyright-infringing content inside our index, submit a deletion notice via our legal email.

User content and feedback

If you submit comments, workspace notes, or product suggestions:

  • You retain ownership of any custom notes or strategies written inside your workspace.
  • By submitting feedback or suggestions, you grant us an unrestricted, perpetual, royalty-free licence to use your suggestions to improve the platform without compensation to you.

Service availability and changes

We strive to maintain high uptime, but we enforce these service terms:

  • We do not guarantee 100% uninterrupted availability. Scheduled maintenance and emergency updates will occur.
  • We reserve the right to modify API endpoints, change query limits, or alter visual panels to maintain stability.
  • Enterprise SLA agreements are governed by separate, signed legal contracts.

Suspension and termination

We reserve the right to suspend or terminate account access under these conditions:

  • Material breach of our Acceptable Use policy.
  • Non-payment of subscription fees exceeding 14 days past the invoice date.
  • Suspected account sharing or concurrent login abuse on single-seat tiers.
  • Immediate termination may occur without notice if your account activity is suspected of causing infrastructure damage or security risks.

Disclaimers

CREATORSIFT SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT WARRANTIES OF ANY KIND.

  • We disclaim all warranties regarding public metric accuracy, completeness, or future video performance scaling.
  • No verbal or written advice from our support desk shall constitute a legal guarantee.
  • We do not warrant that the platform is completely error-free or immune to security intrusions.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR LIABILITY IS STRICTLY LIMITED:

  • We are not liable for any indirect, incidental, special, or consequential damages, including loss of business revenue or data.
  • Our total liability for any claim arising out of these Terms is capped at the amount you paid us in the 12 months preceding the incident.
  • These limits do not affect statutory consumer rights that cannot be contractually waived.

Indemnity

You agree to defend and indemnify CreatorSift against legal claims arising from your use of the service:

  • Your indemnity is limited to claims caused by your material breach of these Terms, IP infringement, or violation of acceptable use guidelines.
  • We will provide prompt notice of any claim and cooperate fully in the legal defense.

Complaints and grievances

If you have a formal complaint or legal grievance regarding our service:

  • Grievance Officer: [INSERT NAME OR DESIGNATION]
  • Grievance Office Email: [INSERT GRIEVANCE EMAIL]
  • Response Window: We acknowledge grievances within 48 hours and provide a resolution pathway within 30 days.

Governing law and disputes

These Terms are governed by and construed in accordance with the laws of [INSERT GOVERNING LAW].

  • Jurisdiction: Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in [INSERT COURT LOCATION].
  • Informal Resolution: Before initiating legal proceedings, you agree to contact our legal office to seek a resolution within 45 days.

Changes to the Terms

We revise these Terms from time to time:

  • We will provide 14 days' notice of any material changes using a dashboard notification or direct email alert.
  • If you continue to use the service after the changes become effective, your usage will constitute acceptance of the revised Terms.
  • If you reject the updated Terms, you may cancel your subscription, and we will issue a prorated refund for any unused prepaid days.

General provisions

Entire Agreement

These Terms constitute the entire agreement between you and CreatorSift regarding the service.

Severability

If any provision is found invalid, the remaining terms shall continue in full force.

No Waiver

Failure to enforce a provision does not waive our right to enforce it later.

Force Majeure

We are not liable for delays caused by fires, floods, strikes, internet failures, or government mandates.

Contact

For questions, feedback, or legal inquiries, contact us using the details below:

  • Legal Entity: [INSERT REGISTERED LEGAL ENTITY]
  • Corporate Address: [INSERT REGISTERED BUSINESS ADDRESS]
  • General Inquiries Email: [INSERT SUPPORT EMAIL]
  • Legal Affairs Email: [INSERT LEGAL EMAIL]

Document Version Archive

VersionEffective DateSummary of ChangesArchived Document
1.0[INSERT EFFECTIVE DATE]Initial publication of the CreatorSift Terms of Service.Download PDF