How can we help you?
Find clear answers about creator analysis, metrics, tracking, comparisons, reports, and billing.
Authentication, YouTube analysis, Instagram integration, and billing pipelines are fully operational.
What do you need help with?
Analyze a creator
Learn supported links and complete your first analysis.
Understand metrics
Learn the difference between public, calculated, and tracked metrics.
Fix a problem
Troubleshoot profile detection and metrics errors.
Manage billing
Review plans, payments, cancellation, and refunds.
Browse categories
Getting Started
3 articles publishedCreate an account, configure your workspace, and complete your first analysis.
Profile Analysis
3 articles publishedSupported links, profile detection, refreshes, and extraction queues.
Metrics and Methodology
3 articles publishedUnderstand public, calculated, tracked, and AI-generated metric source labels.
Plans and Billing
3 articles publishedReview plan limits, downloads, invoices, upgrades, and cancellations.
Popular answers
Know where every metric comes from.
CreatorSift explicitly badges all statistics to prevent confusion between public competitive comparisons and private account metrics.
Supplied directly or visibly by public APIs (e.g., play counts).
Calculated by CreatorSift using standard parameters (e.g., medians).
Measured from two or more snapshots after tracking begins.
Explainable formatting suggestions generated from public data.
Confidential private analytics (e.g., click-through rates).